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CXD-203 - Managing App and Desktop Solutions with Citrix XenDesktop 7.6

Price: $5000

Duration: 5 Days

Audience:

Level:

Technology: Citrix

Delivery Method:

Software Assurance Value:

Microsoft CPE:

Course Information

Course Description

The Managing Citrix XenDesktop 7.6 Solutions training course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 environment. This Citrix training course is based on final product code and is currently available through selected Citrix Authorized Learning Centers (CALCs).
During this Citrix training course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops and new policies) and troubleshooting common issues.

Course Objectives

Course Audience

This Citrix training course is recommended for Operators and Administrators that need to manage an existing XenDesktop 7.6 solution.

Course Outline

Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
XenApp or XenDesktop
· XenApp and XenDesktop Architecture Overview
· User Layer

Citrix Receiver

· Access Layer

Citrix NetScaler
Citrix StoreFront
Discussion Question

· Control Layer

Delivery Controller
Machine Creation Services
Citrix Provisioning Services
Hypervisor
Virtual Delivery Agent
Discussion Question

· Resource Layer

Applications
Operating System Image
Citrix Profile Management
Policies
Personal vDisk

· Management Layer

Citrix Studio
Citrix Director
Discussion Question

· XenApp and XenDesktop Sites
· Ports
· New Features
· Deprecated Features
· Discussion Question
· Reinforcement Exercise: XenDesktop 7 Components
Module 2: Managing Licenses and Delegating Administration

Managing Licenses in Studio

Discussion Question
Types of Licenses
Downloading, Allocating, and Importing a License File

To Download, Allocate, and Import a License File

Discussion Question
Adding a License Administrator

To Add a License Administrator

Managing Delegated Administration

Administrators
Roles
Scopes

To Add an Administrator
To Create a Custom Scope Using Studio
To Edit a Custom Scope
To Create a Custom Role
To Edit a Custom Role
To Edit an Administrator's Permissions

Running a Delegated Administration Report

To Run a Delegated Administration Report

Discussion Question
Using PowerShell
Discussion Question

Monitoring Configuration Logs

To Display Configuration Log Content
To Generate Configuration Log Reports
To Change the Configuration Log Settings

Discussion Question

Troubleshooting: Managing Licenses and Delegated Administration
Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor

Architecture Overview
Creating a Virtual Machine from an ISO

Creating a Virtual Machine

To Create a Virtual Machine From an ISO
To Install a Windows OS onto a Virtual Machine

Installing XenServer Tools

To Install XenServer Tools on a Virtual Machine

Generalizing the Virtual Machine

To Generalize the Virtual Machine

Creating a Template

To Create a Template from a Virtual Machine

Managing Virtual Machines within a Hypervisor

Creating a Virtual Machine

To Create a Virtual Machine Using XenCenter

Taking a Snapshot

To Take a Snapshot in XenCenter

Discussion Question
Restoring a Virtual Machine From Sysprep

To Restore a Virtual Machine from Sysprep

Copying a Virtual Machine

To Copy a Virtual Machine Using XenCenter

Discussion Question
Reverting to a Snapshot

To Revert to a Snapshot in XenCenter

Discussion Question

Adjusting Virtual Machine or Template Resources

Adding Storage to a Virtual Machine or Template

To Add Storage to a Virtual Machine or Template in XenCenter

Adjusting the Storage Allocated to a Virtual Machine

To Adjust the Storage Allocated to a Virtual Machine in XenCenter

Adjusting the Memory Allocated to a Virtual Machine or Template

To Adjust Virtual Machine or Template Memory Allocations in XenCenter

Adjusting vCPUs Allocated to a Virtual Machine or Template

To adjust the vCPUs allocated to a Virtual Machine or Template in XenCenter
To Remove a Virtual NIC in XenCenter

Managing a Virtual NIC

To Remove a Virtual NIC in XenCenter
To Add a Virtual NIC in XenCenter
To Adjust a Virtual NIC in XenCenter
To Activate or Deactivate a Virtual NIC in XenCenter

Discussion Question

Configuring and Customizing Alerts

To Configure and Customize Alerts in XenCenter

Discussion Question

Troubleshooting: Managing and Monitoring Hypervisors
Reinforcement Exercise 1: Creating a Virtual Machine Template
Reinforcement Exercise 2: Completing the Setup Process After a Sysprep

Module 4: Managing Desktops and Applications

Architecture Overview
Connecting to Resources
Managing Machine Catalogs
To Create New Resource Settings
Using Machine Creation Services
Discussion Question
Creating a Machine Catalog for Server Desktops and Hosted Applications

Installing the Virtual Delivery Agent

To Install and Configure the VDA on a Server OS
To Install and Configure the VDA on a Desktop OS

Creating a Machine Catalog for Windows Server

Using a Virtual IP Address
To Create a Server OS Machine Catalog

Creating a Machine Catalog for Windows Desktop

To Create a Desktop OS Machine Catalog

Discussion Question

Managing Delivery Groups

To Create a Delivery Group for Application Delivery

Discussion Question

To Create a Delivery Group for Anonymous User Access
To Create a Delivery Group for User Desktops

Organizing Applications in Folders

To Organize Applications in Folders

Securing Connections

Managing Resources

To Add Machines to a Machine Catalog
To Perform an Update to the Master Image Virtual Machine
To Update the Desktops in a Machine Catalog

Managing Active Directory Accounts

To Manage Active Directory Accounts

Managing Power for Machines in a Desktop OS Delivery Group

To Manage Power for Machines in a Desktop OS Delivery Group
To Reallocate Machines in a Delivery Group
To Shut Down and Restart Desktops

Enabling and Disabling Maintenance Mode

To Enable and Disable Maintenance Mode
To Remove Desktops from Delivery Groups

Deleting a Delivery Group

To Delete a Delivery Group

Deleting Machines from a Machine Catalog

To Delete Machines from a Machine Catalog
To Delete a Machine Catalog

Troubleshooting: Managing Desktops and Applications
Reinforcement Exercise: Delivering Server Desktops

Module 5: Managing StoreFront

StoreFront Architectural Overview

StoreFront Components
StoreFront Communication
Discussion Question

StoreFront Management Console
Creating a New Store

To Create and Add a New Store

Creating Anonymous User Stores

To Create a Store for Anonymous User Access

Hiding a Store

To Hide a Store
Discussion Question

Managing Authentication

Configuring Authentication

To Configure Authentication Methods

Discussion Question

Enabling End Users to Change Their Passwords

To Enable End Users to Change Expired Passwords

Managing Delivery Controllers

Adding Delivery Controllers

To Add Delivery Controllers
To Remove Delivery Controllers

Discussion Question

Removing a Store

To Remove a Store
Discussion Question

Troubleshooting: Managing StoreFront
Reinforcement Exercise: Creating and Configuring a New Store

Module 6: Managing Policies and Profiles

Policy Precedence (Studio vs. Group Policy Objects)
Creating Policies Using Studio

Unfiltered Policy
Using a Policy Template in Studio

To Create a Policy from a Template
To Create a Policy Using Studio

Applying a Policy Using Studio

To Apply a Policy

Editing a Policy Using Studio

To Edit a Policy

Prioritizing Policies Using Studio

To Prioritize a Policy

Discussion Questions

To Create a Computer Template in Studio

Exporting a Policy Template Using Studio

To Export a Policy Template

Importing a Policy Template Using Studio

To Import a Policy Template

Running the Resultant Set of Policy (RSOP)

To Create the RSOP Using the Group Policy Management Console

Creating Policies Using Group Policy

Creating and Applying a Group Policy Object

To Create a GPO

Editing a Group Policy Object

To Edit a Policy

Using a User Template with Group Policy

To Use a User Template

Discussion Question
Importing a Policy Template with Group Policy

To Import a Policy Template

Exporting a Policy Template with Group Policy

To Export a Policy Template

Prioritizing a Policy Using Group Policy

To Change the Priority of a Policy

Discussion Question

Troubleshooting: Managing Policies
Managing End-User Profiles

Configuring Folder Redirection

To Configure Folder Redirection

Managing Profile Settings Using Citrix Policies

To Manage Profile Settings Using Citrix Policies

Resolving Conflicting Profiles

To Resolve Conflicting Profiles

Streaming End-User Profiles

To Stream End-User Profiles

Discussion Question

Troubleshooting: Profile Management
Reinforcement Exercise 1: Working with Policies
Reinforcement Exercise 2: Working with Profiles

Module 7: Managing and Monitoring Sessions, Sites, and End Users with Director

Director Overview

To Monitor an End-User Session
To Access Director

Monitoring within the Director Dashboard

Monitoring Infrastructure

To Monitor the Infrastructure

Monitoring Connected Sessions

To Monitor Connected Sessions

Monitoring Logon Duration Averages

To Monitor Logon Duration Averages

Monitoring Machine and End-User Connection Failures

To Monitor End-User Connection Failures

Monitoring and Managing End-User Sessions

Viewing End-User Sessions

To View End-User Sessions

Searching for an End User

To Search for an End User

Monitoring End-User Applications

To Monitor End-User Applications

Monitoring End-User Machine Processes

To Monitor End-User Machine Processes

Managing an End User's Machine Power Status

To Manage an End User's Machine Power Status

Enabling or Disabling Maintenance Mode

To Enable or Disable Maintenance Mode

Resetting an End-User Profile

To Reset an End-User Profile

Discussion Question
Monitoring HDX Channels

To Monitor HDX Channels

Sending a Message to an End User

To Send a Message to an End User

Shadowing an End-User Session

To Shadow an End-User Session

Disconnecting an End-User Session

To Disconnect an End-User Session

Logging an End User Off

To Log an End User Off

Discussion Question
Monitoring Historical Trends

To Monitor Historical Trends

Troubleshooting: Managing Sites, Sessions, and End Users with Director
Reinforcement Exercise: Using Director

Module 8: Managing Printing

Print Management Process
Default Printing Behavior
Configuring Client Printing

Modifying Client Printer Auto-Creation

To Modify Client Printer Auto-Creation Behavior

Discussion Question
Adding Session Printers

To Add Session Printers

Managing Printer Drivers

Automatic Installation of In-Box Printer Drivers

To Configure the Automatic Installation of Printer Drivers

Configuring Printer Driver Mapping and Compatibility

To Configure Printer Driver Mapping and Compatibility

Universal Printer Driver
Controlling Universal Printing Behavior

Optimizing Printing Performance

To Configure Printing Optimization

Discussion Question
Setting Up and Managing the Universal Print Server

To Set Up and Manage the Universal Print Server

Troubleshooting: Managing Printing
Reinforcement Exercise: Managing Printing

Module 9: Managing Provisioning Services

Citrix Provisioning Services
Machine Creation Services or Provisioning Services
Provisioning Services Overview and Architecture
Discussion Question
Navigating the Provisioning Services Console

To Navigate the Provisioning Services Console

To Create a Provisioning Services Master Virtual Machine
To Install the Virtual Delivery Agent (VDA)
Creating the vDisk
To Convert the Hard Drive of the Master Target Device to a vDisk
Setting the vDisk Mode

To set the vDisk Mode

Creating the Machine Catalog

To Create a Diskless Target Device Template
To Create the Machine Catalog

Discussion Question
To Assign a Machine Catalog to a Delivery Group
Discussion Question
To Update a vDisk
Promoting Updated Versions

To Promote Updated vDisk Versions

Discussion Question
VHD Chain of Differencing Disks
Merging VHD Differencing Disks

To Merge VHD Differencing Disks

Troubleshooting: Provisioning Services
Reinforcement Exercise: Provisioning Services

Course Prerequisites

Before taking this Citrix training, Citrix recommends that students have:

An understanding of server, desktop and application virtualization concepts
Experience with Windows Server 2012, specifically:
Active Directory
Domains
Groups and User Accounts
Organizational Units
Group Policy Objects
Experience with Windows 7 and Windows 8.1 user interfaces
Basic storage knowledge (manage existing storage types, add new storage)
Basics of Citrix licensing
Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
Basic understanding of the different types of profiles (local, roaming, mandatory)
Completed the following courses or can demonstrate equivalent knowledge:
CXD-102 Introduction to XenDesktop 7

CXD-203 - Managing App and Desktop Solutions with Citrix XenDesktop 7.6

Price: $5000

Duration: 5 Days

Audience:

Level:

Technology: Citrix

Delivery Method:

Software Assurance Value:

Microsoft CPE:

Course Information

Course Description

Course Outline

Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
XenApp or XenDesktop
· XenApp and XenDesktop Architecture Overview
· User Layer

Citrix Receiver

· Access Layer

Citrix NetScaler
Citrix StoreFront
Discussion Question

· Control Layer

Delivery Controller
Machine Creation Services
Citrix Provisioning Services
Hypervisor
Virtual Delivery Agent
Discussion Question

· Resource Layer

Applications
Operating System Image
Citrix Profile Management
Policies
Personal vDisk

· Management Layer

Citrix Studio
Citrix Director
Discussion Question

Managing Licenses in Studio

Discussion Question
Types of Licenses
Downloading, Allocating, and Importing a License File

To Download, Allocate, and Import a License File

Discussion Question
Adding a License Administrator

To Add a License Administrator

Managing Delegated Administration

Administrators
Roles
Scopes

To Add an Administrator
To Create a Custom Scope Using Studio
To Edit a Custom Scope
To Create a Custom Role
To Edit a Custom Role
To Edit an Administrator's Permissions

Running a Delegated Administration Report

To Run a Delegated Administration Report

Discussion Question
Using PowerShell
Discussion Question

Monitoring Configuration Logs

To Display Configuration Log Content
To Generate Configuration Log Reports
To Change the Configuration Log Settings

Discussion Question

Troubleshooting: Managing Licenses and Delegated Administration
Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor

Architecture Overview
Creating a Virtual Machine from an ISO

Creating a Virtual Machine

To Create a Virtual Machine From an ISO
To Install a Windows OS onto a Virtual Machine

Installing XenServer Tools

To Install XenServer Tools on a Virtual Machine

Generalizing the Virtual Machine

To Generalize the Virtual Machine

Creating a Template

To Create a Template from a Virtual Machine

Managing Virtual Machines within a Hypervisor

Creating a Virtual Machine

To Create a Virtual Machine Using XenCenter

Taking a Snapshot

To Take a Snapshot in XenCenter

Discussion Question
Restoring a Virtual Machine From Sysprep

To Restore a Virtual Machine from Sysprep

Copying a Virtual Machine

To Copy a Virtual Machine Using XenCenter

Discussion Question
Reverting to a Snapshot

To Revert to a Snapshot in XenCenter

Discussion Question

Adjusting Virtual Machine or Template Resources

Adding Storage to a Virtual Machine or Template

To Add Storage to a Virtual Machine or Template in XenCenter

Adjusting the Storage Allocated to a Virtual Machine

To Adjust the Storage Allocated to a Virtual Machine in XenCenter

Adjusting the Memory Allocated to a Virtual Machine or Template

To Adjust Virtual Machine or Template Memory Allocations in XenCenter

Adjusting vCPUs Allocated to a Virtual Machine or Template

To adjust the vCPUs allocated to a Virtual Machine or Template in XenCenter
To Remove a Virtual NIC in XenCenter

Managing a Virtual NIC

To Remove a Virtual NIC in XenCenter
To Add a Virtual NIC in XenCenter
To Adjust a Virtual NIC in XenCenter
To Activate or Deactivate a Virtual NIC in XenCenter

Discussion Question

Configuring and Customizing Alerts

To Configure and Customize Alerts in XenCenter

Discussion Question

Troubleshooting: Managing and Monitoring Hypervisors
Reinforcement Exercise 1: Creating a Virtual Machine Template
Reinforcement Exercise 2: Completing the Setup Process After a Sysprep

Module 4: Managing Desktops and Applications

Architecture Overview
Connecting to Resources
Managing Machine Catalogs
To Create New Resource Settings
Using Machine Creation Services
Discussion Question
Creating a Machine Catalog for Server Desktops and Hosted Applications

Installing the Virtual Delivery Agent

To Install and Configure the VDA on a Server OS
To Install and Configure the VDA on a Desktop OS

Creating a Machine Catalog for Windows Server

Using a Virtual IP Address
To Create a Server OS Machine Catalog

Creating a Machine Catalog for Windows Desktop

To Create a Desktop OS Machine Catalog

Discussion Question

Managing Delivery Groups

To Create a Delivery Group for Application Delivery

Discussion Question

To Create a Delivery Group for Anonymous User Access
To Create a Delivery Group for User Desktops

Organizing Applications in Folders

To Organize Applications in Folders

Securing Connections

Managing Resources

To Add Machines to a Machine Catalog
To Perform an Update to the Master Image Virtual Machine
To Update the Desktops in a Machine Catalog

Managing Active Directory Accounts

To Manage Active Directory Accounts

Managing Power for Machines in a Desktop OS Delivery Group

To Manage Power for Machines in a Desktop OS Delivery Group
To Reallocate Machines in a Delivery Group
To Shut Down and Restart Desktops

Enabling and Disabling Maintenance Mode

To Enable and Disable Maintenance Mode
To Remove Desktops from Delivery Groups

Deleting a Delivery Group

To Delete a Delivery Group

Deleting Machines from a Machine Catalog

To Delete Machines from a Machine Catalog
To Delete a Machine Catalog

Troubleshooting: Managing Desktops and Applications
Reinforcement Exercise: Delivering Server Desktops

Module 5: Managing StoreFront

StoreFront Architectural Overview

StoreFront Components
StoreFront Communication
Discussion Question

StoreFront Management Console
Creating a New Store

To Create and Add a New Store

Creating Anonymous User Stores

To Create a Store for Anonymous User Access

Hiding a Store

To Hide a Store
Discussion Question

Managing Authentication

Configuring Authentication

To Configure Authentication Methods

Discussion Question

Enabling End Users to Change Their Passwords

To Enable End Users to Change Expired Passwords

Managing Delivery Controllers

Adding Delivery Controllers

To Add Delivery Controllers
To Remove Delivery Controllers

Discussion Question

Removing a Store

To Remove a Store
Discussion Question

Troubleshooting: Managing StoreFront
Reinforcement Exercise: Creating and Configuring a New Store

Module 6: Managing Policies and Profiles

Policy Precedence (Studio vs. Group Policy Objects)
Creating Policies Using Studio

Unfiltered Policy
Using a Policy Template in Studio

To Create a Policy from a Template
To Create a Policy Using Studio

Applying a Policy Using Studio

To Apply a Policy

Editing a Policy Using Studio

To Edit a Policy

Prioritizing Policies Using Studio

To Prioritize a Policy

Discussion Questions

To Create a Computer Template in Studio

Exporting a Policy Template Using Studio

To Export a Policy Template

Importing a Policy Template Using Studio

To Import a Policy Template

Running the Resultant Set of Policy (RSOP)

To Create the RSOP Using the Group Policy Management Console

Creating Policies Using Group Policy

Creating and Applying a Group Policy Object

To Create a GPO

Editing a Group Policy Object

To Edit a Policy

Using a User Template with Group Policy

To Use a User Template

Discussion Question
Importing a Policy Template with Group Policy

To Import a Policy Template

Exporting a Policy Template with Group Policy

To Export a Policy Template

Prioritizing a Policy Using Group Policy

To Change the Priority of a Policy

Discussion Question

Troubleshooting: Managing Policies
Managing End-User Profiles

Configuring Folder Redirection

To Configure Folder Redirection

Managing Profile Settings Using Citrix Policies

To Manage Profile Settings Using Citrix Policies

Resolving Conflicting Profiles

To Resolve Conflicting Profiles

Streaming End-User Profiles

To Stream End-User Profiles

Discussion Question

Troubleshooting: Profile Management
Reinforcement Exercise 1: Working with Policies
Reinforcement Exercise 2: Working with Profiles

Module 7: Managing and Monitoring Sessions, Sites, and End Users with Director

Director Overview

To Monitor an End-User Session
To Access Director

Monitoring within the Director Dashboard

Monitoring Infrastructure

To Monitor the Infrastructure

Monitoring Connected Sessions

To Monitor Connected Sessions

Monitoring Logon Duration Averages

To Monitor Logon Duration Averages

Monitoring Machine and End-User Connection Failures

To Monitor End-User Connection Failures

Monitoring and Managing End-User Sessions

Viewing End-User Sessions

To View End-User Sessions

Searching for an End User

To Search for an End User

Monitoring End-User Applications

To Monitor End-User Applications

Monitoring End-User Machine Processes

To Monitor End-User Machine Processes

Managing an End User's Machine Power Status

To Manage an End User's Machine Power Status

Enabling or Disabling Maintenance Mode

To Enable or Disable Maintenance Mode

Resetting an End-User Profile

To Reset an End-User Profile

Discussion Question
Monitoring HDX Channels

To Monitor HDX Channels

Sending a Message to an End User

To Send a Message to an End User

Shadowing an End-User Session

To Shadow an End-User Session

Disconnecting an End-User Session

To Disconnect an End-User Session

Logging an End User Off

To Log an End User Off

Discussion Question
Monitoring Historical Trends

To Monitor Historical Trends

Troubleshooting: Managing Sites, Sessions, and End Users with Director
Reinforcement Exercise: Using Director

Module 8: Managing Printing

Print Management Process
Default Printing Behavior
Configuring Client Printing

Modifying Client Printer Auto-Creation

To Modify Client Printer Auto-Creation Behavior

Discussion Question
Adding Session Printers

To Add Session Printers

Managing Printer Drivers

Automatic Installation of In-Box Printer Drivers

To Configure the Automatic Installation of Printer Drivers

Configuring Printer Driver Mapping and Compatibility

To Configure Printer Driver Mapping and Compatibility

Universal Printer Driver
Controlling Universal Printing Behavior

Optimizing Printing Performance

To Configure Printing Optimization

Discussion Question
Setting Up and Managing the Universal Print Server

To Set Up and Manage the Universal Print Server

Troubleshooting: Managing Printing
Reinforcement Exercise: Managing Printing

Module 9: Managing Provisioning Services

Citrix Provisioning Services
Machine Creation Services or Provisioning Services
Provisioning Services Overview and Architecture
Discussion Question
Navigating the Provisioning Services Console

To Navigate the Provisioning Services Console

To Create a Provisioning Services Master Virtual Machine
To Install the Virtual Delivery Agent (VDA)
Creating the vDisk
To Convert the Hard Drive of the Master Target Device to a vDisk
Setting the vDisk Mode

To set the vDisk Mode

Creating the Machine Catalog

To Create a Diskless Target Device Template
To Create the Machine Catalog

Discussion Question
To Assign a Machine Catalog to a Delivery Group
Discussion Question
To Update a vDisk
Promoting Updated Versions

To Promote Updated vDisk Versions

Discussion Question
VHD Chain of Differencing Disks
Merging VHD Differencing Disks

To Merge VHD Differencing Disks

Troubleshooting: Provisioning Services
Reinforcement Exercise: Provisioning Services

Course Prerequisites

Before taking this Citrix training, Citrix recommends that students have:

An understanding of server, desktop and application virtualization concepts
Experience with Windows Server 2012, specifically:
Active Directory
Domains
Groups and User Accounts
Organizational Units
Group Policy Objects
Experience with Windows 7 and Windows 8.1 user interfaces
Basic storage knowledge (manage existing storage types, add new storage)
Basics of Citrix licensing
Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
Basic understanding of the different types of profiles (local, roaming, mandatory)
Completed the following courses or can demonstrate equivalent knowledge:
CXD-102 Introduction to XenDesktop 7

Course Objectives

Course Audience

This Citrix training course is recommended for Operators and Administrators that need to manage an existing XenDesktop 7.6 solution.

Course Schedule
This course is not scheduled yet.

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CXD-203 - Managing App and Desktop Solutions with Citrix XenDesktop 7.6

Course Information

Course Description

Course Objectives

Course Audience

Course Outline

Course Prerequisites

CXD-203 - Managing App and Desktop Solutions with Citrix XenDesktop 7.6

Course Information

Course Description

Course Outline

Course Prerequisites

Course Objectives

Course Audience

Upcoming Training

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