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MS-50524 - Installing and Configuring Service Level Dashboard

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Duration: 2 Days

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Microsoft CPE:

Course Information

Course Description

​This two-day instructor-led course provides students with the knowledge and skills to create Service Level Dashboards to monitor the Service Level Objectives defined in System Center Operations Manager 2007 R2. 

Course Objectives

​After completing this course, students will be able to:

Configure objects within System Center Operations Manager 2007 R2 to support Service Level Objectives.

Create Service Level Objectives within System Center Operations Manager 2007 R2.

Install and configure Service Level Desktop 2.0.

Configure settings and permissions on the Service Level Desktop.

Create new Service Level Desktop sites and site collections.

Course Audience

​This course is intended for IT Professionals responsible for building dashboard representations of Service Level Agreements. 

Course Outline

​Module 1: What is the Service Level Dashboard

This module explains what the Service Level Dashboard is and how it functions within the System Center Operations Manager 2007 R2 Management Group.

Lessons

Service Level Dashboard Overview

System Center Operations Manager 2007 R2

Windows SharePoint Services 3.0 SP1

Web Parts

Service Level Dashboard Audience


After completing this module, students will be able to:

Understand what the Service Level Dashboard is

Understand the System Center Operations Manager 2007 R2 requirements

Understand the Windows SharePoint Services 3.0 SP1 requirements

Understand what Web Parts are

Module 2: Configuring System Center Operations Manager 2007 R2

This module explains how to Configure System Center Operations Manager 2007 R2 to support the Service Level Desktop.

Lessons

Management Pack Components

Service Level Objectives

Lab: Creating a Group

Create a Group to support a Service Level Objective

Lab: Creating Availability Service Level Objective

Create a Service Level Objective to monitor SQL Server Uptime

Lab: Creating Service Level Objectives

Create a Service Level Objective to monitor server availability and performance criteria


After completing this module, students will be able to:

Explain the tie-in between System Center Operations Manager 2007 R2 and Service Level Dashboard.

Explain what a Service Level Objective is.

Module 3: Installing Service Level Dashboard

This module explains how to install the Service Level Dashboard.

Lessons

Prerequisites

Installing the Service Level Dashboard

Lab: Installing the Service Level Dashboard

Install the Service Level Dashboard


After completing this module, students will be able to:

Explain how to install the Service Level Dashboard

Successfully install the Service Level Dashboard

Module 4: Configuring the Service Level Dashboard

This module explains how to install the Service Level Dashboard.

Lessons

Configuring the Initial Dashboard Settings

Granting Permissions

Creating Additional Service Level Dashboard Sites

Lab: Configuring Initial Dashboard Settings

Configure the settings to enable the Service Level Dashboard web parts

Lab: Viewing and Changing the Display

Alter the display using the Parameters section

Lab: Creating a New Site

Create a new Service Level Dashboard site within the existing Service Level Dashboard

Lab: Creating a New Site Collection

Install a new Service Level Dashboard


After completing this module, students will be able to:

Perform initial configuration tasks

Alter the display of information

Configure permissions for users

Create new sites and site collections

Course Prerequisites

Course Schedule
This course is not scheduled yet.