Skip Ribbon Commands
Skip to main content

ITIL-RCV - ITIL® Release, Control & Validation

Price:

Duration: 5 Days

Audience:

Level:

Technology:

Delivery Method:

Software Assurance Value:

Microsoft CPE:

Course Information

Course Description

​All courses are offered by Deepcreek ITIL® ATO/Affiliate - ITIL® is a registered trade mark of AXELOS Limited

A five day course intended to provide, test and validate knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications. The course and associated examination are free-standing but also part of the ITIL intermediate capability stream. It is one of the modules that leads to the ITIL® Expert Certificate in IT Service Management and carries a credit value of 4 points.

Course Objectives

Course Audience

​The course and examination are suitable for:

  • Individuals who require a deep understanding of the ITIL Certificate in the Release, Control and Validation processes and how they may be used to enhance the quality of IT service support within an organization
  • IT professionals who are working within an organization which has adopted and adapted ITIL and who need to be informed about, and thereafter contribute to, an ongoing service improvement programmer
  • Operational staff involved in change management, release and deployment management, service validation and testing, service asset and configuration management, request fulfillment, change evaluation and knowledge management and who wish to enhance their role-based capabilities
  • Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
  • Individuals seeking the ITIL Expert Certificate in IT Service Management for which this qualification can be one of the prerequisite modules

Course Outline

Course Prerequisites

​Students wishing to attend this course and take the examination must fulfill the following requirements:

  • Hold the ITIL Foundation Certificate in IT Service Management (or equivalent) which must be presented as documentary evidence to gain admission
  • Attend an accredited training course
It is recommended that candidates can demonstrate familiarity with IT terminology and understand release, control and validation within the context of their own business environment and have experience of working in a service management capacity within a service provider environment, with responsibility for at least one of the included process and functions.
Course Schedule
This course is not scheduled yet.