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 SATISFACTION GUARANTEE

 

We are committed to providing the highest quality learning experience possible. We feel that the best way to build repeat business and a long lasting relationship with our customers is by partnering with them to help achieve their business objectives through quality service and support. We provide the following guarantees to help ensure Total Customer Satisfaction:

 

Corporate Resource Guarantee

Corporate Resource Guarantee is our commitment to protect your training investment. If a company-sponsored student leaves the company within one year of attending a GSAtrain public course, you may send another employee to the same GSAtrain course, on a space available basis, for just the cost of courseware. Companies must meet specific requirements. Contact your sales manager for details. 
 

 

Version Upgrade Guarantee

Version Upgrade Guarantee is our way of helping you keep up with rapidly changing technology. We will give you a substantial discount if any course your staff attends is upgraded within 9 months. The revised course will be discounted, based on the amount of time elapsed since the first attend, as follows: 0-3 months, 90% discount, 4-6 months, 60% discount, 7-9 months, 30% discount.